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Case Studies, Product Features, and Local Government Resources

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Process Automation Customized for You--No Coding or Consultants Required

Far too many government staff members find their daily workload bogged down by inefficient and unintuitive processes and tools. Whether it’s trying to physically deliver paper documents and manually track applications, or using outdated software that doesn’t quite fit your needs and makes collaboration difficult. Local governments everywhere are realizing that decades-old tools are no longer cutting it.

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Inspection capabilities are crucial when it comes to the health of municipal permitting and licensing processes. Building codes serve as the tentpole for ensuring physical public safety, but they’re only as valuable as a municipality’s ability to conduct quality inspections and ultimately confirm compliance. This is why the upcoming release of the new Inspections feature in ViewPoint Cloud is taking the product to the next level.

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Inside ViewPoint - Andy Navarro

Name:  Andy Navarro
Job title:  Municipal Relationship Manager
Hometown:  West Covina, CA
How long have you been with ViewPoint?:  6 months

Describe yourself in three words:  Enthusiastic, Patriotic, Unconventional
Patronus:  Irish Wolfhound (according to a random test on the internet)

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Sharon Lee, Low Income Housing Institute’s (LIHI) founding Executive Director, joined the National Association for County Community and Economic Development (NACCED) and ViewPoint Cloud to speak on tiny house villages as a crisis solution to homelessness.

Watch for a history and how to guide, sharing how Seattle developed its innovative Tiny House program to quickly and affordably provide shelter to people living on the streets, and how other communities could do the same. LIHI went from one village to ten in three years, learning valuable lessons in construction, management, and key partnership formation along the way.

Read: A Government’s Guide to Tiny House Regulation

ICMA Karaoke Blog | ViewPoint Cloud

If you’re wondering what our favorite moment from this month’s ICMA conference was, there’s one particular night that stands out. (Though our conversations with thoughtful government innovators offered too many highlights to recount!) We always knew local government folks loved karaoke, but it wasn’t until this year at ICMA that we found out just how much.

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Inside ViewPoint - Rachel Keyser

Name:  Rachel Keyser
Job title:  Director of Strategic Growth
Hometown:  Seattle, WA
How long have you been with ViewPoint?:  2.5 years

Describe yourself in three words:  Principled, Creative, Curious
If you could have one superpower, what would it be:  To speak every language in the world

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Marijuana Regulations Permitting and Licensing Guide | Local Government Resources - ViewPoint

Cannabis regulation remains a controversial subject across all levels of government, but there’s no denying the fact that the tides are changing in favor of legalization. The 2016 election seasonwhere a historic number of states passed ballot initiatives legalizing marijuanaseems to have been a tipping point, and the pro-legalization movement is showing no signs of slowing down.

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Kittery, ME | ViewPoint Cloud ePermitting

Population:  9,722
State: Maine
Departments:  Code Enforcement and Planning
Problem Addressed: Lack of centralization and flexibility
Project Highlights: Tailor-made templates and high-level reporting

When Town Manager Kendra Amaral and then Code Enforcement Officer, Bob Marchi, set out to improve Kittery’s permitting process they were looking for a platform that would bring start-to-finish tracking and a centralized database. They wanted a solution that would help the Town streamline their workflows and lessen the load on residents and business ownersoverall, making the process as efficient and responsive as possible.

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Claremont New Hampshire ViewPoint Cloud Case Study

Population: 12,857
State: New Hampshire
Departments: Building, Code Enforcement, Health, Planning & Zoning, Fire
Problem Addressed: Outdated software and inefficient permit processing
Project Highlights: Shared cross-departmental workflows & integrated record history

Purchasing new ePermitting software was far from a snap decision for the City of Claremont, New Hampshire. Building Inspector and Deputy Health Officer Sean Glasscock helped lead the City’s year-and-a-half long research process, comparing the different companies and products available to them.

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CRCOG Contract Extension | ViewPoint Cloud

ViewPoint Government Solutions is thrilled to announce that the Capitol Region Council of Governments (CRCOG) in Hartford, Connecticut has signed a contract extension with ViewPoint through 2023. With this agreement CRCOG will continue to offer Connecticut municipalities streamlined procurement of ViewPoint Cloud, the company’s cloud-based permitting, licensing, and code enforcement software. Originally signed in 2009, the extension will usher in almost 15 years of continuous service to Connecticut communities.

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Carl Anderson | Inside ViewPoint

Name:  Carl Anderson
Job title:  Senior Municipal Relationship Manager
Hometown:  Sudbury, MA
How long have you been with ViewPoint?:  5+ years
Describe yourself in three words:  Logical, Focused, Dedicated
If you could have one superpower, what would it be?  Mindreading, so I could really know why my opportunities were lost and not won

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