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Case Studies, Product Features, and Local Government Resources

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Inspection capabilities are crucial when it comes to the health of municipal permitting and licensing processes. Building codes serve as the tentpole for ensuring physical public safety, but they’re only as valuable as a municipality’s ability to conduct quality inspections and ultimately confirm compliance. This is why the upcoming release of the new Inspections feature in ViewPoint Cloud is taking the product to the next level.

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Inside ViewPoint - Andy Navarro

Name:  Andy Navarro
Job title:  Municipal Relationship Manager
Hometown:  West Covina, CA
How long have you been with ViewPoint?:  6 months

Describe yourself in three words:  Enthusiastic, Patriotic, Unconventional
Patronus:  Irish Wolfhound (according to a random test on the internet)

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Permitting in the Age of AirBnB | ViewPoint Cloud Online Permitting

With the near universal presence of Airbnb, there’s no denying that short-term rentals have cemented their place in modern life. For some, hosting has become a necessary second source of income. For others, short-term rentals present a form of cultural currency for meeting new people or exploring a city. However, they also represent a modern regulatory challenge for local governments—how to regulate globalized, tech-based markets within their own jurisdictions.

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ICMA Karaoke Blog | ViewPoint Cloud

If you’re wondering what our favorite moment from this month’s ICMA conference was, there’s one particular night that stands out. (Though our conversations with thoughtful government innovators offered too many highlights to recount!) We always knew local government folks loved karaoke, but it wasn’t until this year at ICMA that we found out just how much.

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Inside ViewPoint - Rachel Keyser

Name:  Rachel Keyser
Job title:  Strategic Initiatives Manager
Hometown:  Seattle, WA
How long have you been with ViewPoint?:  2.5 years

Describe yourself in three words:  Principled, Creative, Curious
If you could have one superpower, what would it be:  To speak every language in the world

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Marijuana Regulations Permitting and Licensing Guide | Local Government Resources - ViewPoint

Marijuana regulation remains a controversial subject across all levels of government, but there’s no denying the fact that the tides are changing in favor of legalization. The 2016 election seasonwhere a historic number of states passed ballot initiatives legalizing marijuanaseems to have been a tipping point, and the pro-legalization movement is showing no signs of slowing down.

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Inside ViewPoint | Meet Liz Usherwood

Name:  Liz Usherwood
Job title:  Customer Success Manager, State of Rhode Island
Hometown:  Tampa, FL
How long have you been with ViewPoint?:  1 year!
Describe yourself in three words:  Enthusiastic, clumsy, and intellectual
Self-awarded ViewPoint superlative:  Most likely to laugh at own joke

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Claremont New Hampshire ViewPoint Cloud Case Study

Population: 12,857
State: New Hampshire
Departments: Building, Code Enforcement, Health, Planning & Zoning, Fire
Problem Addressed: Outdated software and inefficient permit processing
Project Highlights: Shared cross-departmental workflows & integrated record history

Purchasing new ePermitting software was far from a snap decision for the City of Claremont, New Hampshire. Building Inspector and Deputy Health Officer Sean Glasscock helped lead the City’s year-and-a-half long research process, comparing the different companies and products available to them.

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CRCOG Contract Extension | ViewPoint Cloud

ViewPoint Government Solutions is thrilled to announce that the Capitol Region Council of Governments (CRCOG) in Hartford, Connecticut has signed a contract extension with ViewPoint through 2023. With this agreement CRCOG will continue to offer Connecticut municipalities streamlined procurement of ViewPoint Cloud, the company’s cloud-based permitting, licensing, and code enforcement software. Originally signed in 2009, the extension will usher in almost 15 years of continuous service to Connecticut communities.

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Carl Anderson | Inside ViewPoint

Name:  Carl Anderson
Job title:  Senior Municipal Relationship Manager
Hometown:  Sudbury, MA
How long have you been with ViewPoint?:  5+ years
Describe yourself in three words:  Logical, Focused, Dedicated
If you could have one superpower, what would it be?  Mindreading, so I could really know why my opportunities were lost and not won

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Central Falls Rhode Island Case Study

Population: 19,347
State: Rhode Island
Department: Building
Problem Addressed: Decentralized paper operations and inefficient communication
Project Highlights: Accessibility for employees and constituents

As a Senior Code Enforcement Clerk in Central Falls, RI, Venuz Zayas is a central hub for permitting activity. Day in, day out, she’s on the forefront of communications with government employees across departments and a slew of constituent applicants–and now, the bulk of her work is completed simply through her keyboard. Between applications, inspections, reporting, and more, Zayas has a lot to manage. With ViewPoint Cloud, all of the information she needs is at her fingertips. This easy access to information is one of the biggest changes Zayas has seen since moving from a paper permitting system to ePermitting with ViewPoint Cloud.

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