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Case Studies, Product Features, and Local Government Resources

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ICMA Karaoke Blog | ViewPoint Cloud

If you’re wondering what our favorite moment from this month’s ICMA conference was, there’s one particular night that stands out. (Though our conversations with thoughtful government innovators offered too many highlights to recount!) We always knew local government folks loved karaoke, but it wasn’t until this year at ICMA that we found out just how much.

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Inside ViewPoint - Rachel Keyser

Name:  Rachel Keyser
Job title:  Director of Strategic Growth
Hometown:  Seattle, WA
How long have you been with ViewPoint?:  2.5 years

Describe yourself in three words:  Principled, Creative, Curious
If you could have one superpower, what would it be:  To speak every language in the world

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While cloud technology has existed for many decades, it has only become popular in the government sector in recent years. Overcoming initial fears, many leading governments are now embracing adoption of the cloud as a top priority. A 2017 Gartner survey of Government CIOs around the world reported that cloud services and solutions are the technology investments most crucial to achieving their organization’s mission. For those still unfamiliar with the ‘cloud’ and cloud-based solutions like Software as a Service (SaaS), let’s dive into what these things mean and why they are so important for the future of governments.

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The Pain of Public Procurement Policy

This article was authored by Mariam Pallathucheril and originally published on Engaging Local Government Leader’s website.

About Mariam Pallathucheril
Mariam is a summer research fellow at CoProcure and a current MPA/MPP candidate at Columbia University (SIPA) and the Hertie School of Governance concentrating in Economic Policy and Technology. She received her Bachelor’s degree in Economics and Government from Georgetown University.

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Inside ViewPoint - Andy Navarro

Name:  Andy Navarro
Job title:  Municipal Relationship Manager
Hometown:  West Covina, CA
How long have you been with ViewPoint?:  6 months

Describe yourself in three words:  Enthusiastic, Patriotic, Unconventional
Patronus:  Irish Wolfhound (according to a random test on the internet)

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Five Forward-thinking Ohio Cities Power ePermitting with ViewPoint Cloud

Population: 160,000 (total); 26,761 (average)
State: Ohio
Municipalities Involved: Hudson, Upper Arlington, Wooster, Fairfield, Bexley
Problems Addressed: Improving customer experience, integrating back and front end, moving to cloud-based software
Project Highlights:  Saving money on cloud-based software, improving process efficiency

Over a hundred years old and situated next to Ohio State University, the community of Upper Arlington, Ohio has seen recent rises in property values spurring new development, and in turn, permitting and licensing requests.

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You’re an entrepreneur looking to open a food truck in your city. You vaguely recall where City Hall is, but haven’t interacted much with your local government. Your idea for a business spurs the first real introduction.

You go to the your city’s website in search of answers to these questions:

  • What do I need to do to legally operate my business?
  • How much will it cost me?
  • Where do I do it?

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If you need a little inspiration for your day, take a scroll through these 5 TED speakers and see how they are changing government innovation—and the world—through technology. If you don’t have time to watch, here are the highlights:

Myth: The private sector innovates while the public sector gets in the way. The reality is that government has often been at the head of research and funding for important technological advances. The growing industry of government technology is continuing to push envelopes, challenge long-held stereotypes, and change the culture in and around government. Public-private partnerships will continue to be crucial in advancing society.

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Marijuana Regulations Permitting and Licensing Guide | Local Government Resources - ViewPoint

Cannabis regulation remains a controversial subject across all levels of government, but there’s no denying the fact that the tides are changing in favor of legalization. The 2016 election seasonwhere a historic number of states passed ballot initiatives legalizing marijuanaseems to have been a tipping point, and the pro-legalization movement is showing no signs of slowing down.

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Inspection capabilities are crucial when it comes to the health of municipal permitting and licensing processes. Building codes serve as the tentpole for ensuring physical public safety, but they’re only as valuable as a municipality’s ability to conduct quality inspections and ultimately confirm compliance. This is why the upcoming release of the new Inspections feature in ViewPoint Cloud is taking the product to the next level.

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Claremont New Hampshire ViewPoint Cloud Case Study

Population: 12,857
State: New Hampshire
Departments: Building, Code Enforcement, Health, Planning & Zoning, Fire
Problem Addressed: Outdated software and inefficient permit processing
Project Highlights: Shared cross-departmental workflows & integrated record history

Purchasing new ePermitting software was far from a snap decision for the City of Claremont, New Hampshire. Building Inspector and Deputy Health Officer Sean Glasscock helped lead the City’s year-and-a-half long research process, comparing the different companies and products available to them.

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10 Free Software Tools for Local Government | ViewPoint

With rigid budgets and procurement processes, local governments sometimes have to wait years to upgrade their technology. Luckily, with a world of developers and creative ideas, there’s a whole market of free software tools at our fingertips. From designing more engaging social media posts to better intra-office communication, these easy-to-use tools can be integrated into your regular workflow without spending a dime. To help you do this, we’ve rounded up a list of 10 free tools your local government can use to start working more productively and creatively right now.

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