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Choosing the Right IT Vendor | ViewPoint Cloud

Rebecca Woodbury, Senior Management Analyst for the City of San Rafael, CA, recently published an article, “What I Learned ‘Buying’ Our New City Digital Services.” Her insights into procuring a technology vendor are valuable for anyone looking to go down the same path.

Woodbury was tasked with overseeing the creation of a new city website, as well as implementing constituent relationship management (CRM) software. Armed with a consultant and a sincere desire to improve the lives of staff and community members, her team started down the long, familiar road of procurement.

Here is what she learned.

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3 SaaS Features for Easy Implementation | ViewPoint Cloud

Buying new government software is a big investment. After the work of researching, evaluating, and selecting the product, the last thing you want is a difficult implementation process. As many governments have found out the hard way, successful implementation can make or break an entire project. So before you start searching, here are a few tips to ensure you’re successful.

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