165+ tech-forward cities serve
7 million citizens with ViewPoint Cloud

Why governments choose ViewPoint

5x

Process citizen services up to 5x faster than with legacy systems

85%

Up to 85% more cost-effective than legacy on-premise systems

4.6

Constituents give ViewPoint-powered agencies an average 4.6-star rating

Customer Stories

How Kernersville, NC Launched their Modern ePermitting Solution in Just 2 Months

How Kernersville, NC Launched their Modern ePermitting Solution in Just 2 Months

Population: 24,386
State: North Carolina
Departments: Community DevelopmentBuilding, Inspections, Code Enforcement, Fire
Problem Addressed: Cumbersome, makeshift software
Project Highlights: 2 month implementation & inspection management

Kernersville, North Carolina is a town of 25,000 residents and a booming commercial base. Located in the center of “The Triad”the third largest metropolitan area in the State—the Town is a popular location for business and industrial parks, contributing a vast amount of work to the Community Development Department. One prime example: the 1-million-square-foot Amazon fulfillment center being built in Kernersville right now.

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Kittery, ME on the Power of Customization & Big-Picture Reporting with ePermitting

Kittery, ME on the Power of Customization & Big-Picture Reporting with ePermitting

Population:  9,722
State: Maine
Departments:  Code Enforcement and Planning
Problem Addressed: Lack of centralization and flexibility
Project Highlights: Tailor-made templates and high-level reporting

When Town Manager Kendra Amaral and then Code Enforcement Officer, Bob Marchi, set out to improve Kittery’s permitting process they were looking for a platform that would bring start-to-finish tracking and a centralized database. They wanted a solution that would help the Town streamline their workflows and lessen the load on residents and business ownersoverall, making the process as efficient and responsive as possible.

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Five Forward-thinking Ohio Cities Power ePermitting with ViewPoint Cloud

Five Forward-thinking Ohio Cities Power ePermitting with ViewPoint Cloud

Population: 160,000 (total); 26,761 (average)
State: Ohio
Municipalities Involved: Hudson, Upper Arlington, Wooster, Fairfield, Bexley
Problems Addressed: Improving customer experience, integrating back and front end, moving to cloud-based software
Project Highlights:  Saving money on cloud-based software, improving process efficiency

Over a hundred years old and situated next to Ohio State University, the community of Upper Arlington, Ohio has seen recent rises in property values spurring new development, and in turn, permitting and licensing requests.

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Claremont, NH Finds Value in Adaptable ePermitting with Pricing, Scalability, & Departmental Integration

Claremont, NH Finds Value in Adaptable ePermitting with Pricing, Scalability, & Departmental Integration

Population: 12,857
State: New Hampshire
Departments: Building, Code Enforcement, Health, Planning & Zoning, Fire
Problem Addressed: Outdated software and inefficient permit processing
Project Highlights: Shared cross-departmental workflows & integrated record history

Purchasing new ePermitting software was far from a snap decision for the City of Claremont, New Hampshire. Building Inspector and Deputy Health Officer Sean Glasscock helped lead the City’s year-and-a-half long research process, comparing the different companies and products available to them.

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"Once we started using ViewPoint Cloud we realized it was like we had been working by candlelight and now we have electricity."

Teresa Graham, Building and Zoning
Town of Smithfield, RI

ViewPoint by the numbers

1 mil.

permits issued annually

100k

mobile inspections annually

7 mil.

citizens served

Join the 165+ tech-forward agencies using our cloud-hosted platforms

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Orange, CT

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Everett, MA

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Mission Hills, KS

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Franklin, MA

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Kernersville, NC

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Casper, WY

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Fishers, IN

Contact Us

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info@viewpointcloud.com

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Boston, MA 02210

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