The City of Cambridge has selected ViewPoint to power its permitting, licensing, and inspection operations. Well known as a hub for academia, technology, and scientific research, Cambridge will now be using ViewPoint Cloud to improve internal efficiencies and provide more user-friendly citizen services.
Departments & Divisions Involved: Building, Engineering, Subdivision, Wetlands, Zoning
Problem Addressed: Digitizing Data with Online Permitting
Project Highlight: Active Partnership
A short drive from Hartford, the Town of Bloomfield, Connecticut is an actively growing community home to some 25,000 residents. After seeing permitting requests rise from an average of $600,000 annually to over $2.5 million, Bloomfield’s Building Department needed permitting technology that would allow customers to apply for permits online, while also reducing the internal workload for overburdened staff members.
Bloomfield has found success with the intuitive design of ViewPoint Cloud, after moving away from a legacy vendor that could not keep up with growing demand.
Departments & Divisions Involved: Community Development, Code Enforcement, Planning
Problem Addressed: Centralizing data from paper-based system
Project Highlight: Rapid implementation
Two years ago, the City of Lomita’s Community Development Department found themselves looking for a better way to manage their paper-based permitting system.
State: Connecticut (Region)
Municipalities Involved: 28 Capitol Region Council of Governments (CRCOG) Towns & Cities
Problem Addressed: Updating legacy paper-based and outdated software systems
Project Highlights: Regional IT procurement model, rapid implementation
With the recent additions of Hamden and Windsor Locks, ViewPoint now provides online permitting, licensing, and code enforcement solutions for 35 Connecticut communities. ViewPoint’s widespread success in Connecticut dates back over a decade, after joining forces with the Capitol Region Council of Governments (CRCOG). After selecting ViewPoint for a state-funded regional technology initiative, CRCOG has helped close to 30 of ViewPoint’s 35 Connecticut communities improve their internal operations and modernize their citizen services.
Mission Hills, KS
Buena Park, CA
West Fargo, ND
320 Congress St., 5th Floor
Boston, MA 02210