140+ forward-thinking cities serve
7 million citizens with ViewPoint Cloud

Why governments choose ViewPoint

5x

Process citizen services up to 5x faster than with legacy systems

85%

Up to 85% more cost-effective than legacy on-premise systems

4.6

Constituents give ViewPoint-powered agencies an average 4.6-star rating

Customer Stories

Smithfield, RI Transforms Building Office with Move From Paper to ePermitting

Smithfield, RI Transforms Building Office with Move From Paper to ePermitting

A veteran staff member in Smithfield’s Building and Zoning Office, Teresa Graham was used to Monday mornings greeting her with tall stacks of paper, phones ringing off the hook, and lines of contractors and residents running out the door. As the office’s intake coordinator, Graham’s job was centered around helping these customers, reviewing their documents, and making sure they had all the information they needed to complete their paper applications.

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City of Cambridge Partners with ViewPoint After Delays with Vendor-Centric Solution

City of Cambridge Partners with ViewPoint After Delays with Vendor-Centric Solution

The City of Cambridge has selected ViewPoint to power its permitting, licensing, and inspection operations. Well known as a hub for academia, technology, and scientific research, Cambridge will now be using ViewPoint Cloud to improve internal efficiencies and provide more user-friendly citizen services.

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Bloomfield, CT Turns to ViewPoint Cloud Amidst Development Boom

Bloomfield, CT Turns to ViewPoint Cloud Amidst Development Boom

Population: 25,000
State: Connecticut
Departments & Divisions Involved: Building, Engineering, Subdivision, Wetlands, Zoning
Problem Addressed: Digitizing Data with Online Permitting
Project Highlight: Active Partnership

A short drive from Hartford, the Town of Bloomfield, Connecticut is an actively growing community home to some 25,000 residents. After seeing permitting requests rise from an average of $600,000 annually to over $2.5 million, Bloomfield’s Building Department needed permitting technology that would allow customers to apply for permits online, while also reducing the internal workload for overburdened staff members.

Bloomfield has found success with the intuitive design of ViewPoint Cloud, after moving away from a legacy vendor that could not keep up with growing demand.

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10 Months Later Lomita, CA Still Finding ePermitting Success with ViewPoint Cloud

10 Months Later Lomita, CA Still Finding ePermitting Success with ViewPoint Cloud

Population: 20,256
State: California
Departments & Divisions Involved: Community Development, Code Enforcement, Planning
Problem Addressed: Centralizing data from paper-based system
Project Highlight: Rapid implementation

Two years ago, the City of Lomita’s Community Development Department found themselves looking for a better way to manage their paper-based permitting system.

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"Once we started using ViewPoint Cloud we realized it was like we had been working by candlelight and now we have electricity."

Teresa Graham, Building and Zoning
Town of Smithfield, RI

ViewPoint by the numbers

1 mil.

permits issued annually

100k

mobile inspections annually

7 mil.

citizens served

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Contact Us

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