160+ forward-thinking cities serve
7 million citizens with ViewPoint Cloud

Why governments choose ViewPoint

5x

Process citizen services up to 5x faster than with legacy systems

85%

Up to 85% more cost-effective than legacy on-premise systems

4.6

Constituents give ViewPoint-powered agencies an average 4.6-star rating

Customer Stories

Claremont, NH Finds Value in Adaptable ePermitting with Pricing, Scalability, & Departmental Integration

Claremont, NH Finds Value in Adaptable ePermitting with Pricing, Scalability, & Departmental Integration

Population: 12,857
State: New Hampshire
Departments: Building, Code Enforcement, Health, Planning & Zoning, Fire
Problem Addressed: Outdated software and inefficient permit processing
Project Highlights: Shared cross-departmental workflows & integrated record history

Purchasing new ePermitting software was far from a snap decision for the City of Claremont, New Hampshire. Building Inspector and Deputy Health Officer Sean Glasscock helped lead the City’s year-and-a-half long research process, comparing the different companies and products available to them.

Read more

A Study in Regional IT Procurement with Connecticut’s Capital Region Council of Governments

A Study in Regional IT Procurement with Connecticut’s Capital Region Council of Governments

ViewPoint Government Solutions is thrilled to announce that the Capitol Region Council of Governments (CRCOG) in Hartford, Connecticut has signed a contract extension with ViewPoint through 2023. With this agreement CRCOG will continue to offer Connecticut municipalities streamlined procurement of ViewPoint Cloud, the company’s cloud-based permitting, licensing, and code enforcement software. Originally signed in 2009, the extension will usher in almost 15 years of continuous service to Connecticut communities.

Read more

Central Falls, RI Code Enforcement Clerk on Becoming a Lean Government with ePermitting

Central Falls, RI Code Enforcement Clerk on Becoming a Lean Government with ePermitting

Population: 19,347
State: Rhode Island
Department: Building
Problem Addressed: Decentralized paper operations and inefficient communication
Project Highlights: Accessibility for employees and constituents

As a Senior Code Enforcement Clerk in Central Falls, RI, Venuz Zayas is a central hub for permitting activity. Day in, day out, she’s on the forefront of communications with government employees across departments and a slew of constituent applicants–and now, the bulk of her work is completed simply through her keyboard. Between applications, inspections, reporting, and more, Zayas has a lot to manage. With ViewPoint Cloud, all of the information she needs is at her fingertips. This easy access to information is one of the biggest changes Zayas has seen since moving from a paper permitting system to ePermitting with ViewPoint Cloud.

Read more

Breckenridge, CO Builds Efficiency & Community with Online Event Permitting

Breckenridge, CO Builds Efficiency & Community with Online Event Permitting

Population: 4,896
State: Colorado
Departments: Special Events
Problem Addressed: Inefficient internal workflows, poor customer communication
Project Highlight: 100% Digital Submissions

The Breckenridge Tourism Office serves a big need in the community, facilitating up to 150 permits a year for special events ranging from the International Snow Sculpture Championships and Oktoberfest, to film shoots and farmers’ markets. Event Coordinator Molly Herwehe knows all about the ins and outs of this process and the shift that’s occurred since Breckenridge switched from their old system to ViewPoint Cloud.

Read more

"Once we started using ViewPoint Cloud we realized it was like we had been working by candlelight and now we have electricity."

Teresa Graham, Building and Zoning
Town of Smithfield, RI

ViewPoint by the numbers

1 mil.

permits issued annually

100k

mobile inspections annually

7 mil.

citizens served

Join the 160+ forward-thinking agencies using our cloud-hosted platforms

City Of

Cambridge, MA

Town Of

Breckenridge, CO

City Of

Providence, RI

City Of

Wooster, OH

City Of

Lomita, CA

Town Of

Orange, CT

City Of

Everett, MA

City Of

Mission Hills, KS

Town Of

Franklin, MA

City Of

Buena Park, CA

City Of

Casper, WY

City Of

Fishers, IN

Contact Us

617-577-9000
info@viewpointcloud.com

Boston Headquarters
320 Congress St., 5th Floor
Boston, MA 02210

Los Angeles
555 W 5th St., 35th Floor
Los Angeles, CA 90013

High-performance permitting for government agencies

© 2018 ViewPoint Government Solutions

Good Reads

Subscribe to our weekly take on
e-government trends