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Case Studies, Product Features, and Local Government Resources

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While cloud technology has existed for many decades, it has only become popular in the government sector in recent years. Overcoming initial fears, many leading governments are now embracing adoption of the cloud as a top priority. A 2017 Gartner survey of Government CIOs around the world reported that cloud services and solutions are the technology investments most crucial to achieving their organization’s mission. For those still unfamiliar with the ‘cloud’ and cloud-based solutions like Software as a Service (SaaS), let’s dive into what these things mean and why they are so important for the future of governments.

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CRCOG Contract Extension | ViewPoint Cloud

ViewPoint Government Solutions is thrilled to announce that the Capitol Region Council of Governments (CRCOG) in Hartford, Connecticut has signed a contract extension with ViewPoint through 2023. With this agreement CRCOG will continue to offer Connecticut municipalities streamlined procurement of ViewPoint Cloud, the company’s cloud-based permitting, licensing, and code enforcement software. Originally signed in 2009, the extension will usher in almost 15 years of continuous service to Connecticut communities.

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Positive Permitting: Designing an Efficient, Customer-Friendly Permitting Process | ViewPoint

In this webinar, government permitting expert Jocelyn Mathiasen provides municipal managers with a guide to making permitting functions efficient, effective, and customer-friendly. While implementing new technology is an important element to improving permitting, governments must also focus on other areas, from streamlining processes to creating accountability across departments, for their technology investments to truly pay off.

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The Pain of Public Procurement Policy

This article was authored by Mariam Pallathucheril and originally published on Engaging Local Government Leader’s website.

About Mariam Pallathucheril
Mariam is a summer research fellow at CoProcure and a current MPA/MPP candidate at Columbia University (SIPA) and the Hertie School of Governance concentrating in Economic Policy and Technology. She received her Bachelor’s degree in Economics and Government from Georgetown University.

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Why We Donated to Support Diversity in LocalGov Leadership | ViewPoint Cloud

Last month, some of our favorite people at ELGL (Engaging Local Government Leaders) reached out to their community to help fund a ‘Diversity Dashboard’ project.

The goal is to “collect quality data about the race, gender, veteran status, and age of local government Chief Administrators (CAOs) and Assistant Chief Administrators (ACAOs) for every local government entity in the United States by December 31st 2017.”

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Gloucester's Unified Storefront for Citizen Services | ViewPoint Cloud | SeeClickFix

Deploying new solutions and services to better support constituent needs remains a difficult task in government today, but strategic project management and communications can make all the difference. With the help of modern GovTech partners, leading local governments are tackling these challenges because they recognize the operational and fiscal benefits to both employees and community members.

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16 Ways Local Governments Use Social Media | ViewPoint Cloud

Social media has long been an integral part of daily life. We have never been so easily connected as now, and the benefits span far beyond seeing your friends’ Christmas photos and not-so-funny memes. From marketing, to journalism, to fundraising, social media has revolutionized professional industries.

For local governments, it can hold even greater prizes. Social media is part of a foundation for a new type of democracy and community participation.

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Technology as a Catalyst for Process Improvement | Municipal ePermitting

This article was authored by John Covey and originally published in the Alliance for Innovation’s Solutions Journal.

About John Covey
Having worked in the technology field for the last 36 years, John currently serves as the Chief Information Officer in Shrewsbury, Massachusetts. As a civic technologist, he supports ViewPoint in continuously improving ViewPoint Cloud, bringing modern permitting services to more forward-thinking local governments like the Town of Shrewsbury. 

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New Technologies Driving Change in the Way Building Officials Work | ViewPoint Cloud

Technology is driving major changes in building departments, introducing a whole new way to build our world. Two technologies in particular–cloud-based platforms for storing and sharing data and building information modeling (BIM)–promise to change not only the way construction projects are designed, but also the processes of building officials responsible for approving them. As a result of changing technologies, building officials will soon need to become more tech-savvy in order to take full advantage of the benefits that these new technologies bring.

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ELGL Tom Haverford Awards - Local Government - ViewPoint

Thanks to all of our customers, partners, and the team at Engaging Local Government Leaders (ELGL), ViewPoint jumped 32 spots to rank 13th on the most recent list of “Best Vendors Serving Local Government”. We’re incredibly humbled by the recognition and invigorated to continue providing the best product and services for our customers. Who ever said ePermitting software can’t be leading government technology innovation?

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