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Kernersville, NC Case Study | ViewPoint Cloud

Population: 24,386
State: North Carolina
Departments: Community DevelopmentBuilding, Inspections, Code Enforcement, Fire
Problem Addressed: Cumbersome, makeshift software
Project Highlights: 2 month implementation & inspection management

Kernersville, North Carolina is a town of 25,000 residents and a booming commercial base. Located in the center of “The Triad”the third largest metropolitan area in the State—the Town is a popular location for business and industrial parks, contributing a vast amount of work to the Community Development Department. One prime example: the 1-million-square-foot Amazon fulfillment center being built in Kernersville right now.

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Population: 45,193
State: Massachusetts
Departments & Divisions Involved: Inspectional Services, Health
Problem Addressed: Previous vendor unable to implement product efficiently
Project Highlight: Successful government-vendor partnership

When complexity stood between civic leaders in Barnstable and their online permitting goals, they turned to ViewPoint to help turn things around.

Two years in to a regional effort on the Cape to implement a complex enterprise software package, participating communities were having significant trouble becoming successful.

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Stamford Boosts Economic Growth with Faster, Easier Permitting | ViewPoint Cloud

Population: 128,278
State: Connecticut
Departments & Divisions Involved: Inspectional Services, Code Enforcement
Problem Addressed: Streamlining the permit process for the business community
Project Highlight: Boosting economic growth

  • City officials undertake a strategic initiative to increase efficiency and support growth
  • Stamford launches online permitting center for all trade permits
  • Online permitting becomes an instant success in the city

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Population: 110,651
State: Massachusetts
Departments: Inspectional Services and Licensing
Problem Addressed: Barriers to implementation with previous vendor
Project Highlight: Agile, customized platform

The City of Cambridge has selected ViewPoint to power its permitting, licensing, and inspection operations. Well known as a hub for academia, technology, and scientific research, Cambridge will now be using ViewPoint Cloud to improve internal efficiencies and provide more user-friendly citizen services.

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Quincy, MA Reaches 100% Online Permitting in Months | ViewPoint Cloud

Population: 93,397
State: Massachusetts
Departments & Divisions Involved: Inspectional Services, Code Enforcement, Planning, Health, Fire
Problem Addressed: Connecting inter-departmental workflows
Project Highlight: Improving workflows and increasing tax revenue through move to ePermitting

  • City officials in Quincy become frustrated with legacy permitting systems
  • Quincy puts permitting online amid the spring permitting rush
  • Online permitting climbs to 100% adoption within months

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Population: 16,693
State: Massachusetts
Departments & Divisions Involved: Inspectional Services
Problem Addressed: Transitioning from paper-based system to increase efficiency

The home of the New England Patriots and Gillette Stadium has scored ViewPoint Cloud to power new online permitting for their constituents.

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Natrona County Accelerates Review Process with ePermitting | ViewPoint Cloud

Population: 81,624
State: Wyoming
Departments & Divisions Involved: Inspectional Services
Problem Addressed: Updating an outdated permitting process
Project Highlight: Shrinking permitting processing times

  • Permit volume soars in Natrona County after a period of rapid growth
  • County officials take initiative to provide better citizen service
  • Natrona County slashes permit processing times with the help of better technology

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New Milford, CT Green-Lights ePermitting | ViewPoint Cloud

Population: 28,142
State: Connecticut
Departments & Divisions Involved: Inspectional Services, Code Enforcement, Public Works
Problem Addressed: Updating an outdated paper-based permitting system

New Milford, CT has selected ViewPoint to enhance citizen services by putting permitting, licensing, inspections, and code enforcement online.

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