State: Connecticut (Region)
Municipalities Involved: 28 Capitol Region Council of Governments (CRCOG) Towns & Cities
Problem Addressed: Updating legacy paper-based and outdated software systems
Project Highlights: Regional IT procurement model, rapid implementation
With the recent additions of Hamden and Windsor Locks, ViewPoint now provides online permitting, licensing, and code enforcement solutions for 36 Connecticut communities. ViewPoint’s widespread success in Connecticut dates back over a decade, after joining forces with the Capitol Region Council of Governments (CRCOG). After selecting ViewPoint for a state-funded regional technology initiative, CRCOG has helped close to 30 of ViewPoint’s 36 Connecticut communities improve their internal operations and modernize their citizen services.