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Category: Announcements

Special Announcement: The Next Chapter for ViewPoint

We are thrilled to share that ViewPoint has been acquired by OpenGov, the leader in enterprise cloud solutions for government budgeting, performance, communications, and reporting. 

A New Chapter 

As some of you may know, I co-founded this company 24 years ago with the goal of providing cutting-edge technology to local governments. Since that time, we have helped lead a revolution in the quality of government software, and ViewPoint Cloud is now the leading permitting and licensing solution on the market. 

Since its founding in 2012, OpenGov has been on a mission to provide modern, integrated, end-to-end solutions that power effectiveness and accountability for government. We have known and admired OpenGov for a long time, based on their market leadership, attention to the customer, mission-first approach, and the quality of their technology. We could not be more excited to join with them. 

This would not be possible without the support and confidence of our customers. Some of you have joined us just this year, while others have been with us for over two decades. To all, we say thank you. Thank you for having the confidence to invest in our company and for sharing our vision for what’s possible to achieve in our communities. 

Together, we are paving the way for a new era of government technology–raising the industry standard for products and services, and reimagining what it means for governments and the technology sector to be in true partnership. 

What Does This Mean for our Customers?

Joining with OpenGov provides us with access to more personnel, resources, and technological capacity to better serve you and drive effectiveness for your organization. You are joining now with over 2,000 governments leveraging OpenGov to power more effective and accountable government and usher in a new era of innovation.

In the coming days and weeks, we plan to share with you more about OpenGov’s full budgeting, performance, and communications capabilities and how they can complement your use of the ViewPoint Cloud.  

What Does This Mean for our Company?

The full ViewPoint Cloud staff is now part of the OpenGov family. Our employees join with the over 220 OpenGov employees building and going to market with the best technology for government. We are excited at the opportunity to share with and learn from this talented team and have already started the process of aligning our processes and solidifying our joint product roadmap.  

We cannot overstate our excitement for this new alliance and our gratitude for your continued partnership. We hope to continue serving you for years to come. 

Sincerely, 
Nasser Hajo
CEO, ViewPoint
VP Permitting and Licensing, OpenGov

OpenGov Acquires Permitting and Licensing Cloud Leader ViewPoint

Redwood City, CA and Boston, MASeptember 5, 2019 – Today, OpenGov, the leader in enterprise cloud solutions for government, expands its market-leading platform with the acquisition of ViewPoint. ViewPoint Cloud – the industry’s fastest-growing and only multi-tenant SaaS software for permitting and licensing – will be integrated into The OpenGov Cloud™, broadening OpenGov’s reach and impact on the public sector. 

“Governments deserve innovative and trusted technology to power how they operate and drive value to the residents they serve,” said OpenGov CEO Zac Bookman. “Not only are OpenGov and ViewPoint among the fastest-growing GovTech companies, we are each the only multi-tenant cloud platforms of scale in our respective categories. I could not be more excited for our joint future and to bring this incredible software to every government that wants to take advantage of it.”

“Governments deserve innovative and trusted technology to power how they operate and drive value to the residents they serve.”

OpenGov CEO, Zac Bookman

“I co-founded this company with the idea that governments deserve cutting-edge technology,” said ViewPoint CEO Nasser Hajo. “ViewPoint has since grown to become the cloud-based permitting and licensing market leader, stretching the boundaries of what’s possible to bring efficiency, transparency, and civic engagement to public agencies. OpenGov is the leading enterprise cloud software company in the GovTech sector, and we could not be more thrilled at the opportunity to join forces and continue building the technology that will power governments for decades to come.”

“I co-founded this company with the idea that governments deserve cutting-edge technology.”

ViewPoint CEO, Nasser Hajo

ViewPoint is OpenGov’s third announced acquisition since 2016. In October of 2017, OpenGov acquired Peak Democracy—the leader in citizen engagement technology. In April of 2016, OpenGov acquired Ontodia—the leading provider of open data solutions using CKAN, the premier open-source standard used by thousands of governments around the world. These solutions have since been integrated into The OpenGov Cloud™, which is now the premier, end-to-end Budgeting, Performance, Communications, and Reporting cloud solution for government.  

This acquisition comes on the heels of OpenGov closing a $51 million Series D financing round led by experienced GovTech investors Weatherford Capital and 8VC, with participation from existing investor Andreessen Horowitz. The company has now raised more than $140 million from Andreessen Horowitz, 8VC, JC2 Ventures, Emerson Collective, and other top investors since its founding in 2012. 

About OpenGov

OpenGov is the leader in enterprise cloud solutions for government. The OpenGov Cloud™ is the only integrated cloud solution for budgeting, performance, communications and reporting. This multi-tenant Software-as-a-Service (“SaaS”) solution connects stakeholders to the budget process, engages them for real-time feedback, accurately forecasts personnel costs, and integrates with key government systems, resulting in improved outcomes, enhanced internal efficiencies, and more time for strategic planning.

Over 2,000 public agencies use OpenGov—including the State of West Virginia; the State of Ohio; the City of Richmond, VA; and Lincoln NE. OpenGov was founded in 2012, and is backed by Andreessen Horowitz, Emerson Collective, 8VC, Thrive Capital, and Weatherford Capital.

For more information, please visit www.opengov.com.

About ViewPoint Cloud

ViewPoint Cloud is the fastest-growing and only multi-tenant SaaS software for permitting, licensing, and code enforcement operations. Built with the idea that local and state governments deserve the same design and technology standards as the private sector, ViewPoint Cloud provides next-generation permitting for forward-thinking governments. The all-in-one platform offers a seamless, user-friendly experience for public applicants, fully integrated with powerful workflow automation for department staff.

ViewPoint serves over 200 towns, cities, counties, and state agencies of all sizes from coast to coast and maintains a 98% customer retention rate over our 24 years of service.

For more information, please visit https://www.viewpointcloud.com/.

Media Contacts:

OpenGov:
Josh Ellars
OpenGov
760-646-2407
jellars@opengov.com

ViewPoint:
Rachel Keyser
ViewPoint
617-577-9000, ext. 115
rkeyser@viewpointcloud.com

Inside ViewPoint: Meet Michael Fitzwater

Name: Michael Fitzwater 
Job title: Community Support Manager 
Hometown: Concord, NC
How long have you been with ViewPoint? 1 year
Describe yourself in three words: Energetic, Authentic, Empathetic
Astrological Sign: Sagittarius

What’s your favorite part of the job? 

I really love interacting with people! Since I was young, I’ve always been a “people person,” so it’s very rewarding to have the opportunity to talk with our users. I get a lot of enjoyment out of troubleshooting and resolving problems for users because I’m partial to quick resolutions myself.

Describe your most memorable moment at ViewPoint, from around the office, at an event, getting to know a co-worker, or anything else.

Actually, two come to mind. The first is last year’s office party because it was great getting to know everyone outside of the office and meet their partners. I also love our group lunches every day. A few of us try to take a lunch break together daily, which helps us to continue to bond as a team.

Speaking of “outside of work,” what is the nerdiest thing you do in your spare time?

I recently got a subscription to the New York Times and I’m weirdly obsessed with their crossword puzzle app. I do at least one a day, mainly on my commute to and from work.

What achievement to date, personal or professional, are you the most proud of?

Definitely moving to Los Angeles! On a whim, I gave two weeks notice in my previous role, packed as much as I could fit into my car, and drove across the country to California. I had never been to L.A. and had very little money to my name, but I made it work. I haven’t had a single regret since.

What’s the one thing you love most about Los Angeles?

It’s hard to name just one thing, but my top three are the people, the beach, and our lifestyle. Say what you what about the “California stereotype,” but I think we know how to make the most out of life. Most of our activities revolve around being outside. I love that I can get just about anything I could possibly want within this city.

Can you share one of your favorite photos taken in L.A.? What’s the story behind it? 

This is one of my favorite pictures taken because it was post-hike with my best friends after we had a picnic in the park. I love experiencing this city with my friends, and I couldn’t make it through life without them. 

What’s the best live show you’ve ever seen, and why?

It’s a tie between Lady Gaga and Fleetwood Mac. Lady Gaga puts her all into giving her audience the best show she can possibly put on. Fleetwood Mac is on the list because…Stevie Nicks, obviously. 

What’s something that you love that everyone you know hates?

The Kardashians.

What’s the last book that you read?

I read The Cuckoos Calling by Robert Galbraith. 

What is the greatest piece of advice you’ve been given?

My college professor used to always say “There’s no growth in the comfort zone and there’s comfort in the growth zone.” I try to remember this often. I try to be as comfortable as possible in both of these “zones.” It’s not always easy, but I’m constantly trying to grow as a person in my personal and professional life. 

Why We Can’t Wait for #ELGL19

The ViewPoint Cloud office has been ablaze with excitement as we near #ELGL19. For this year’s conference, we’re sending a first-time attendee, Tom Crosby, and we thought it would be fun to have him sit down with our resident ELGL veteran, Rachel Keyser, to chat about the upcoming event. 

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Inside ViewPoint: Meet Gerrell Johnson

Name: Gerrell Johnson
Job title: Municipal Strategist
Hometown: Los Angeles, CA
How long have you been with ViewPoint? 1 year
Describe yourself in three words: Inquisitive, empathic, and adventurous
ViewPoint Cloud Superlative: The All-Time Weekend Warrior Award 


What’s the biggest thing people often don’t know about SaaS, government technology, or permitting?

The impact potential—SaaS solutions in the municipal space have the potential to improve the day-to-day lives of pretty much every constituent in any given city, town, village, or community.

How does your role at ViewPoint fit into that?

I think I have one the coolest jobs in house. I get to strategize, test, experiment, iterate, and refine processes to contribute to a perpetually improving growth machine that connects us to the communities that really want to modernize services. My job here at ViewPoint Cloud is extremely fulfilling and I only want to get better at it! 

If you were stranded on a deserted island, what three co-workers would you want to have with you, and why? 

  • Rachel Keyser because of her perpetual optimism and our knack for embarking on the most epic existential debates
  • Tom Crosby because I’m sure he’s read at least 20 books on general survival and could probably build our shelter and keep us fed, clothed, and entertained
  • Kelsey Price because of her superior skills in skee ball, which we could wager to get out of tricky situations

 When was the last time you really laughed?

The last epic laugh attack that comes to mind was from my recent camping trip to the Sequoias. 

Can you share one of your favorite photos taken there?

This is a picture from my last camping trip to Sequoia National Park. I love to camp, hike, and take day trips here. It’s only a three-hour drive from Los Angeles and every time I go I feel like I’m in another world—miles away from all my worries, concerns, and all of the hustle and bustle of the city. It’s my happy place.


What’s the best live show you’ve ever seen, and why?

Kid Cudi, Coachella Music and Arts Festival, 2014! Cudi is my all-time favorite artist and his set was magical. I was in the desert with all my friends and his set was right at sunset. All of the lights, the desert breeze, his energy—all combined it was the best music experience I’ve had to date!

What’s the most important lesson you’ve learned in the last year?

Life is short and tomorrow isn’t promised to anyone. Tell the people you love that you care about them, that they mean something to you every chance you get.

Santa Clara Valley Transportation Authority | ViewPoint Cloud ePermitting

Santa Clara Valley Transportation Authority Selects ViewPoint Cloud for Modern ePermitting

ViewPoint Government Solutions is excited to announce that Santa Clara Valley Transportation Authority (VTA) has selected ViewPoint Cloud to bring modern, user-friendly permitting to the agency. VTA will be using ViewPoint Cloud to manage construction permitting in and around their transportation hubs, furthering their mission to provide community-focused transportation options that are innovative, environmentally responsible, and promote the vitality of the region.

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ICMA Karaoke Blog | ViewPoint Cloud

We Came, We Karaoked—We Conquered ICMA 2018

If you’re wondering what our favorite moment from this month’s ICMA conference was, there’s one particular night that stands out. (Though our conversations with thoughtful government innovators offered too many highlights to recount!) We always knew local government folks loved karaoke, but it wasn’t until this year at ICMA that we found out just how much.

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Inside ViewPoint - Rachel Keyser

Inside ViewPoint: Meet Rachel Keyser

Name:  Rachel Keyser
Job title:  Director of Strategic Growth
Hometown:  Seattle, WA
How long have you been with ViewPoint?:  2.5 years

Describe yourself in three words:  Principled, Creative, Curious
If you could have one superpower, what would it be:  To speak every language in the world

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Inside ViewPoint - Andy Navarro

Inside ViewPoint: Meet Andy Navarro

Name:  Andy Navarro
Job title:  Municipal Relationship Manager
Hometown:  West Covina, CA
How long have you been with ViewPoint?:  6 months

Describe yourself in three words:  Enthusiastic, Patriotic, Unconventional
Patronus:  Irish Wolfhound (according to a random test on the internet)

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CRCOG Contract Extension | ViewPoint Cloud

A Study in Regional IT Procurement with Connecticut’s Capital Region Council of Governments

ViewPoint Government Solutions is thrilled to announce that the Capitol Region Council of Governments (CRCOG) in Hartford, Connecticut has signed a contract extension with ViewPoint through 2023. With this agreement CRCOG will continue to offer Connecticut municipalities streamlined procurement of ViewPoint Cloud, the company’s cloud-based permitting, licensing, and code enforcement software. Originally signed in 2009, the extension will usher in almost 15 years of continuous service to Connecticut communities.

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617-577-9000
info@viewpointcloud.com

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320 Congress St., 5th Floor
Boston, MA 02210

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555 W 5th St., 35th Floor
Los Angeles, CA 90013

High-performance permitting for government agencies

© 2019 ViewPoint Government Solutions

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