Simple Online Customer Self-Service

Help your customers help themselves

Let customers apply, pay, and track their status online

Storefront and Online Submissions | ViewPoint Cloud

Customer Portal

Submit Online

Online Payments | ViewPoint Cloud ePermitting

Pay Online

Allow online submittal

The Storefront customer service portal allows you to educate constituents about service information and submission requirements. Applicants can submit applications, pay fees online, and message reviewers.

Real-time status tracking

Customers get automatic email notifications of any activity on their application, reducing status inquiry volume. Customers can also track the status of their application in real-time.

Communicate with customers

Message applicants right within the platform to document requests for missing documentation, progress updates, and other customer correspondence. Applicants can message you back with information, feedback, or compliments. It’s all documented, all in one place.


Everything you need to let citizens apply online

Custom forms

Replicate your existing application form online

Required fields

Ensure applications are complete before you review them

License Verification

Verify licensed professionals against state, county, or local databases

Email notifications

Applicants can receive notifications whenever something changes


Allow applicants to print their issued permit from home

Message applicants

Communicate with the applicant directly within the platform

Get Started

Contact Us


Boston Headquarters
320 Congress St., 5th Floor
Boston, MA 02210

Los Angeles
555 W 5th St., 35th Floor
Los Angeles, CA 90013

High-performance permitting for government agencies

© 2020 ViewPoint Government Solutions

Good Reads

Subscribe to our weekly take on
e-government trends