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Tag: Civic Tech

Special Announcement: The Next Chapter for ViewPoint

We are thrilled to share that ViewPoint has been acquired by OpenGov, the leader in enterprise cloud solutions for government budgeting, performance, communications, and reporting. 

A New Chapter 

As some of you may know, I co-founded this company 24 years ago with the goal of providing cutting-edge technology to local governments. Since that time, we have helped lead a revolution in the quality of government software, and ViewPoint Cloud is now the leading permitting and licensing solution on the market. 

Since its founding in 2012, OpenGov has been on a mission to provide modern, integrated, end-to-end solutions that power effectiveness and accountability for government. We have known and admired OpenGov for a long time, based on their market leadership, attention to the customer, mission-first approach, and the quality of their technology. We could not be more excited to join with them. 

This would not be possible without the support and confidence of our customers. Some of you have joined us just this year, while others have been with us for over two decades. To all, we say thank you. Thank you for having the confidence to invest in our company and for sharing our vision for what’s possible to achieve in our communities. 

Together, we are paving the way for a new era of government technology–raising the industry standard for products and services, and reimagining what it means for governments and the technology sector to be in true partnership. 

What Does This Mean for our Customers?

Joining with OpenGov provides us with access to more personnel, resources, and technological capacity to better serve you and drive effectiveness for your organization. You are joining now with over 2,000 governments leveraging OpenGov to power more effective and accountable government and usher in a new era of innovation.

In the coming days and weeks, we plan to share with you more about OpenGov’s full budgeting, performance, and communications capabilities and how they can complement your use of the ViewPoint Cloud.  

What Does This Mean for our Company?

The full ViewPoint Cloud staff is now part of the OpenGov family. Our employees join with the over 220 OpenGov employees building and going to market with the best technology for government. We are excited at the opportunity to share with and learn from this talented team and have already started the process of aligning our processes and solidifying our joint product roadmap.  

We cannot overstate our excitement for this new alliance and our gratitude for your continued partnership. We hope to continue serving you for years to come. 

Sincerely, 
Nasser Hajo
CEO, ViewPoint
VP Permitting and Licensing, OpenGov

OpenGov Acquires Permitting and Licensing Cloud Leader ViewPoint

Redwood City, CA and Boston, MASeptember 5, 2019 – Today, OpenGov, the leader in enterprise cloud solutions for government, expands its market-leading platform with the acquisition of ViewPoint. ViewPoint Cloud – the industry’s fastest-growing and only multi-tenant SaaS software for permitting and licensing – will be integrated into The OpenGov Cloud™, broadening OpenGov’s reach and impact on the public sector. 

“Governments deserve innovative and trusted technology to power how they operate and drive value to the residents they serve,” said OpenGov CEO Zac Bookman. “Not only are OpenGov and ViewPoint among the fastest-growing GovTech companies, we are each the only multi-tenant cloud platforms of scale in our respective categories. I could not be more excited for our joint future and to bring this incredible software to every government that wants to take advantage of it.”

“Governments deserve innovative and trusted technology to power how they operate and drive value to the residents they serve.”

OpenGov CEO, Zac Bookman

“I co-founded this company with the idea that governments deserve cutting-edge technology,” said ViewPoint CEO Nasser Hajo. “ViewPoint has since grown to become the cloud-based permitting and licensing market leader, stretching the boundaries of what’s possible to bring efficiency, transparency, and civic engagement to public agencies. OpenGov is the leading enterprise cloud software company in the GovTech sector, and we could not be more thrilled at the opportunity to join forces and continue building the technology that will power governments for decades to come.”

“I co-founded this company with the idea that governments deserve cutting-edge technology.”

ViewPoint CEO, Nasser Hajo

ViewPoint is OpenGov’s third announced acquisition since 2016. In October of 2017, OpenGov acquired Peak Democracy—the leader in citizen engagement technology. In April of 2016, OpenGov acquired Ontodia—the leading provider of open data solutions using CKAN, the premier open-source standard used by thousands of governments around the world. These solutions have since been integrated into The OpenGov Cloud™, which is now the premier, end-to-end Budgeting, Performance, Communications, and Reporting cloud solution for government.  

This acquisition comes on the heels of OpenGov closing a $51 million Series D financing round led by experienced GovTech investors Weatherford Capital and 8VC, with participation from existing investor Andreessen Horowitz. The company has now raised more than $140 million from Andreessen Horowitz, 8VC, JC2 Ventures, Emerson Collective, and other top investors since its founding in 2012. 

About OpenGov

OpenGov is the leader in enterprise cloud solutions for government. The OpenGov Cloud™ is the only integrated cloud solution for budgeting, performance, communications and reporting. This multi-tenant Software-as-a-Service (“SaaS”) solution connects stakeholders to the budget process, engages them for real-time feedback, accurately forecasts personnel costs, and integrates with key government systems, resulting in improved outcomes, enhanced internal efficiencies, and more time for strategic planning.

Over 2,000 public agencies use OpenGov—including the State of West Virginia; the State of Ohio; the City of Richmond, VA; and Lincoln NE. OpenGov was founded in 2012, and is backed by Andreessen Horowitz, Emerson Collective, 8VC, Thrive Capital, and Weatherford Capital.

For more information, please visit www.opengov.com.

About ViewPoint Cloud

ViewPoint Cloud is the fastest-growing and only multi-tenant SaaS software for permitting, licensing, and code enforcement operations. Built with the idea that local and state governments deserve the same design and technology standards as the private sector, ViewPoint Cloud provides next-generation permitting for forward-thinking governments. The all-in-one platform offers a seamless, user-friendly experience for public applicants, fully integrated with powerful workflow automation for department staff.

ViewPoint serves over 200 towns, cities, counties, and state agencies of all sizes from coast to coast and maintains a 98% customer retention rate over our 24 years of service.

For more information, please visit https://www.viewpointcloud.com/.

Media Contacts:

OpenGov:
Josh Ellars
OpenGov
760-646-2407
jellars@opengov.com

ViewPoint:
Rachel Keyser
ViewPoint
617-577-9000, ext. 115
rkeyser@viewpointcloud.com

Change Happens at the Edge

As a modern, nimble company working to disrupt an entrenched govtech industry, we’re always looking to partner with local government innovators cultivating positive change in their communities. 

We work to help cities and towns across the country modernize their tools, and in doing so improve the lives of their employees and constituents. Moving the wheels of large institutions is hard, so we are interested in the conditions that support proactive change. 

How does innovation happen within a department or an organization? Across a region, society, or industry?

I was intrigued after recently learning about, author and management consultant, John Hagel’s idea that change happens at the edge. The underlying concept: mainstream anything becomes like a black hole. It consumes what gets close, absorbs all energy, and continues to grow larger.  

The core is where the power has amassed, and it absorbs and conforms most of its surrounding environment. Diversity and innovation cannot thrive in this vacuum, and so existing processes, ideas, and power structures becomes increasingly entrenched.

“Because of the relationship between mass and gravity, this means [black holes] have an extremely powerful gravitational force. Virtually nothing can escape from them—under classical physics, even light is trapped by a black hole.” *

Not only do black holes absorb all surrounding energy, but they also cloud the ability to envision something new. 

“This creates an observational problem when it comes to black holes — scientists can’t “see” them the way they can see stars and other objects in space.”

Over the last couple of decades, the rise of the internet and modern software have disrupted the “black holes” in most industries. With decentralized access to consumers and cheaper scalable platforms, new companies have quickly diversified competition and improved the quality of products and services for the benefit of consumers. 

The Disruption Taking Place Within Govtech

Unfortunately, the public sector (particularly state and local government) has been one of the last areas to benefit from these gains.

Many of the large, entrenched companies that have dominated the govtech industry for the last several decades have become an increasingly large black hole. Despite providing subpar products and services at exorbitant prices, companies like Accela and Tyler Technologies have continued to own the market at the expense of cities and towns across the country.  

Outdated procurement laws, originally designed to provide transparency and accountability around government spending, have not only hindered the growth of new players, but have also provided a continued advantage for the black hole (dinosaur companies that have mastered the art of navigating complex procurement processes). 

Local Government Now Driving Change with Decisions

So how do leaders create change against the gravitational force of the black hole? How do local government innovators and leading govtech companies foster healthy competition that will develop products of the same caliber as consumer software?

Hagel argues that change happens at the edge, or in other words—change happens when leaders move away from the core.

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Hagel argues that change happens at the edge, or in other words—change happens when leaders move away from the core. A small minority of leaders hit the core, and instead of being consumed, they will ricochet off into space to create their own satellite. 

“Sometimes as matter is drawn toward a black hole, it ricochets off the event horizon and is hurled outward, rather than being tugged into the maw. Bright jets of material traveling at near-relativistic speeds are created. Although the black hole itself remains unseen, these powerful jets can be viewed from great distances.”

Safer from the gravitational pull of the black hole core and with clearer vision, these satellites are breeding grounds for innovation. And the successful ones will start amassing energy from the core, bringing the equilibrium into greater balance. 

Your Spend Is Your Vote

Visionaries across the public and private sectors are moving away from this core. Smaller, nimble govtech companies are now leading product development by providing modern, user-friendly software products and services at competitive prices. Municipal innovators are now searching farther and wider, seeking to provide agile, user-centric solutions to their employees and constituents. New government marketplaces and procurement tools are popping up to help connect these groups, and help them build the products that will soon benefit the majority. 

Government officials are starting to bravely invest in these modern, nimble companies, because the risk of investing in yesterday’s technology is starting to outweigh the ‘risk’ of investing in a company that may be newer.

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In a marketplace, your spend is your vote. Government officials are starting to bravely invest in these modern, nimble companies, because the risk of investing in yesterday’s technology is starting to outweigh the ‘risk’ of investing in a company that may be newer. Leaders see the gap between public and private sector services widening, and they know the positive impact that investing in new technologies will have on their communities for years to come. 

To all of the visionaries working to make your corner of the world a little bit better: the time is now. Together, we have the power to build the world we want to live in. 

*source for all quotes: Redd, N. T. (2019, Jul 11). What Are Black Holes? [Web log post]. Retrieved Jul 26 from www.space.com.

Contact Us

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info@viewpointcloud.com

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320 Congress St., 5th Floor
Boston, MA 02210

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Los Angeles, CA 90013

High-performance permitting for government agencies

© 2019 ViewPoint Government Solutions

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