Whether in a small, rural town of 7,000 or a large, metropolitan city experiencing a boom in development and population growth, many city leaders are surprised to learn how deeply impactful permitting processes can be on a number of important initiatives.
But, after uncovering just how integral the permitting and licensing processes are to growth opportunities and fostering a sense of community, it’s no surprise that making a one-time upgrade to a cloud-based permitting solution like ViewPoint Cloud can pay big dividends across five critical areas.
1. Attract More Community Development Opportunities
The easier it is for contractors, business owners, and developers to quickly understand the permitting and licensing process in your community, the more likely they are to apply for them. The faster your team is then able to process and approve those applications, the more revenue and growth you have to invest back into your city.
2. Streamline Inspections
When homeowners or contractors are waiting on inspector approval before a project can proceed, every additional hour spent waiting could be costing money. Online scheduling features provide constituents with a sense of control over the process, while tools to help inspectors optimize their daily routes allow for maximum efficiency.
3. Increase Constituent Satisfaction
Because permitting requirements vary from application to application, many constituents find they have questions throughout the process. Online application portals guiding applicants through requirements can eliminate superfluous phone calls and cut down on the number of trips to city hall.
4. Environmental Sustainability
Online permitting requires no paper. Access to a 24/7 public application portal means constituents don’t have to get in their cars or use public transit to get to town hall, reducing emissions and city pollution.
5. Make Smarter Decisions for Community Policy
Many communities track how many permits are processed annually and how much revenue is generated from the corresponding fees charged to applicants. Unfortunately, too many communities still do this manually, or are unable to access this data because it’s too cumbersome to report on. ViewPoint Cloud’s reporting function automatically generates reports designed to answer your biggest permitting questions. More information gives leaders insight into successes and improvement opportunities to better shape public policy.