viewpoint Cloud 3

A better way to work is here.

Coming April 2018

Designed for the modern enterprise

ViewPoint Cloud 3 introduces a fresh, modern interface designed to help staff work better. A brand new reporting engine, faster record creation and review, and enhanced inspections combine with increased application performance to create a winning combination in your department.

The best experience for citizens

The new citizen portal in ViewPoint Cloud 3 introduces new Projects capability to help citizens get the permits they need for complex scenarios, like opening a new business. A new citizen dashboard and enhanced application wizard make every interaction simple and clear.

Over 50 new features

Project Templates

Let applicants discover and apply for multi-permit projects

Record Creation

Optimized single-page record creation interface

Inspection Scheduling

Improved scheduling with availability settings

Portal Settings

Add, edit, and reorder portal content from a dedicated page

Share Reports

Build reports and share them instantly with your department

GIS Conditions

Trigger workflow steps or form content based on GIS attributes

Return to Applicant

Accept, return, or reject online applications

Inspection Checklists

Get more granular with detailed inspection checklists

@ Mentions

Loop colleagues in to a particular review from the inbox

Task Queues

Manage tasks assigned to you or your team more easily

Performance Metrics

Report on key performance indicators from a new dashboard

And More

50+ new features rolling out this Spring

Upgrading from ViewPoint Cloud 2?

ViewPoint Cloud 3 will roll out to all customers this spring.

Check your ViewPoint Cloud account email for upgrade information.

Frequently Asked Questions

What is ViewPoint Cloud 3?

ViewPoint Cloud is the leading software-as-a-service suite for state and local government to manage permitting, licensing, and enforcement. ViewPoint Cloud 3 brings over 50 new features to the core application suite and citizen-facing portal, as well as a new design language to suit the needs of modern smart cities.

When will viewpoint Cloud 3 be available?

ViewPoint Cloud 3 launches in April 2018 to new and existing customers.

Who can I contact if I have questions?

Have a question you don't see answered here? Send us a note at

Contact Us


Boston Headquarters
320 Congress St., 5th Floor
Boston, MA 02210

Los Angeles
555 W 5th St., 35th Floor
Los Angeles, CA 90013

High-performance permitting for government agencies

© 2020 ViewPoint Government Solutions

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